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Smile Hotel Naha City Resort, Naha
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Key details
About the Hotel
2-32-1 Kume,
Naha,
Japan,
900-0033,
Okinawa
Smile Hotel Naha City Resort is located in the heart of Naha, Japan. The hotel features modern amenities and is within a short drive of popular attractions like Kokusai Dori and Tomari Port. Guests can enjoy a variety of dining options and unique local products. This establishment is also accessible via nearby monorail services for added convenience.
Location
The hotel is strategically located 0.9 miles from Miebashi and 6 miles from Naha. Guests can easily reach nearby attractions like Naminoue Beach, Tsushima-maru Memorial Museum, and Shuri Castle via monorail rides. Kokusai Dori's shopping area and various dining options are within walking distance. This proximity to cultural sites enriches the travel experience.
Rooms
All rooms at Smile Hotel Naha City Resort are equipped with a flat-screen TV, fridge, and electric kettle. Each spacious guestroom includes thoughtful touches such as premium bedding and air conditioning. An en suite bathroom features complimentary toiletries and electronic bidets. The modern decor and amenities enhance the overall accommodation experience.
Eat & Drink
Guests can start their day with a buffet breakfast comprising Japanese, Western, and Okinawan dishes at the on-site restaurant. The hotel also features a restaurant and bar with a terrace for dining. A microwave is available in a common area for guests' convenience. A gift shop offers local Okinawan cosmetics and souvenirs.
Leisure & Business
Smile Hotel Naha City Resort provides amenities such as PCs with internet access, printers, and laundry facilities. The property includes a meeting room for business needs, along with dry cleaning and laundry services. The 24-hour front desk offers luggage storage and additional support for guests. Safety features, including fire extinguishers, enhance guest security.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Fresh Rooms!
“After requesting a change, the new room was delightfully fresh and clean, significantly improving my stay.” view full review
Valuable Parking
“The parking facilities were well worth the additional cost, offering convenience in a bustling area.” view full review
Cozy but Compact
“While the living space was on the smaller side, it was cozy and surprisingly well-organized for essentials.” view full review
Clean & Tidy
“The bathroom was impeccably clean and well-maintained, contributing to a pleasant overall experience.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
24-hour reception
No pets allowed
Security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dining
Restaurant
Business
Fax/Photocopying
Children
Baby stroller
Children's buffet
Room features
Air conditioning
Pants press
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
2-32-1 Kume,
Naha,
Japan,
900-0033,
Okinawa
Map view
2-32-1 Kume,
Naha,
Japan,
900-0033,
Okinawa
City landmarks
3 Chome-2-10 Makishi
Naha Kokusai Dori Shopping Street
1.2
mi
Castle
Shurijo Castle
2.8
mi
1-25-11 Wakasa
Naminoue-gu Shrine
2100 ft
Market
Makishi Public Market
1.4
mi
Garden
Fukushu-en Garden
2600 ft
Shrine
Naminouegu
2100 ft
Museums
Okinawa Prefectural Museum & Art Museum
1.4
mi
1-2-2 Izumizaki
Okinawa Prefecture Government
1.0
mi
Matsuo Around Makishi
Kokusai Dori
1.5
mi
Museums
Tsuboya Pottery Museum
1.3
mi
Matsuo
Shijo Hondori
1.4
mi
1-1-1 Kumoji 4F Pallet Kumoji
Naha city Museum of History
2200 ft
1-1-1 Kumoji
Palette Civic Theater
2200 ft
Shopping Area
Sakemachi Arcade Night Food St
1.4
mi
1 Chome-16 Tsuboya
Tsuboya Yachimun Street
1.3
mi
1 Chome 5 Nishi
Sunshine-dori
2200 ft
1-21 Makishi
Shinshu Miebashi Monument
3600 ft
Mall
Palette Kumoji
4500 ft
2-24-2 Nishi
Okinawa Holocaust Photo Exhibition Hall
2600 ft
Ishiganto Stone
3000 ft
1 Chome-1-18 Minatomachi
Tomariiyumachi Tomarikoryo Market
1.6
mi
42-1 Onoyamacho
Okinawa Cellular Stadium
2.6
mi
Nearby
1-25-37 Wakasa
Tsushimamaru Memorial museum
1400 ft
2 Chome-30-1 Kume
The site of Kume Shiseibyo
300 ft
Beach
Naminoue Beach
1800 ft
2-30-6 Kume
Kuninda Terrace
600 ft
2-9-15 Asahigaoka Park
Kozakuranoto
900 ft
1-3-8 Kume
Tempigu Ruins
1200 ft
1-25-5 Wakasa
Gokoku Temple
1300 ft
2-4-17 Nishi
Naha Shopping Center
1800 ft
Restaurants
Hanazumi
200 ft
2-24-12 Kume
Cafe Okinawashiki
1900 ft
2-31-11 Kume
Live Band Karaoke Bar Real Kara
1100 ft
1-3-17 Wakasa 5F Social Core Bldg.
Prik Thai
900 ft
2-20-21 Kume 1F Yagi Bldg.
George
1200 ft
2-1-9 Tsuji
Urashima Dinner Theater
1100 ft
2-10-6 Kume Aragaki Bldg.2F
Tonton Jacky
1200 ft
2-9-11 Kume Abc Kume Bldg. 2F
Kumeya
1100 ft
2-11-26 Kume 1F Kofuku Bldg.
French Cuisine la Maison Claire
1200 ft
2-15-17 Kume
Taipei Hanten
1300 ft
1-33-7 Matsuyama
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
polite service
outdated rooms
poor food quality
7.2/10
Very good
Rooms
6.3
Location
7.5
Service
6.7
Dining
5.9
Guest reviews
7.2/10
based on 10 reviews
7.4
7.4/10based on 267 reviews
Edwin
United Kingdom,
March
2024
6.6/10
The hotel is conveniently located near the only beach in Naha, just a 5-minute walk away. The rooms had a strong cigarette smell initially, but after being moved to a better room, the stay improved. The service was a mix of language barriers but eventually accommodated our needs. The dining experience, while offering a variety of food, was subpar with reheated quality. The hotel's facilities were adequate for a comfortable stay.
Rooms
7.0
The room initially had a strong cigarette smell, but the second room provided was better.
Service
6.0
Despite some language challenges, the staff eventually fulfilled our requests after a rocky start.
Location
8.0
The hotel's proximity to Naha's only beach was convenient for a quick 5-minute leisurely stroll.
Dining
5.0
The dining options had a wide variety but fell short with reheated, supermarket-quality food.
Facilities
7.0
The hotel had basic facilities that met our needs for a short stay.
Colin
United Kingdom,
November
2023
6.8/10
The hotel rooms, while smaller than in the photos, still felt spacious and comfortable for my family. The lack of cleanliness was a downside for us, especially not being made up before the maids were off duty at 4 pm. The service was a mix of experiences, with language barriers encountered but some obliging and helpful staff members. The location near the beach and the tube was convenient, though parking could be a challenge. The dining options offered a wide variety of food but fell short in quality at times. Overall, the facilities met our needs but had room for improvement.
Rooms
7.0
Despite being smaller than expected, the rooms were still comfortable for my family.
Service
6.0
While some language barriers were present, the staff tried to be obliging and helpful.
Location
8.0
The hotel's proximity to the beach and tube station made it convenient for us.
Dining
6.0
The dining options had a wide variety of food but lacked consistent quality.
Facilities
7.0
The facilities met our basic needs but had room for improvement.
Walter
United Kingdom,
October
2023
7.2/10
The hotel is conveniently located near the only beach in Naha, just a 5-minute walk away, and close to the monorail station. The service was accommodating, despite some initial issues, and the dining options were varied but with room for improvement. The rooms, while outdated, offer a balcony which is a plus for a group of four.
Rooms
7.0
The rooms may be dingy and outdated but having a balcony for a group of four is a good point.
Service
8.0
The staff, though not fluent in English, were very obliging and moved us to a better room after a rocky start.
Location
8.0
The hotel's location is ok, being close to the beach and the monorail station, making it convenient for visitors.
Dining
6.0
The dining experience offers a wide variety of Western and Japanese style food, but some dishes seemed reheated and not freshly cooked.
Facilities
7.0
The facility offers satisfactory amenities and services to guests, though a bit dated.
Richard
United Kingdom,
September
2023
5.6/10
The hotel had not been renovated in at least a decade, and our room had a very strong cigarette smell. Despite these drawbacks, the service was very obliging and helpful, although there were communication challenges due to English limitations. The location was convenient, just a 5-minute walk to the beach and near the monorail station. The dining experience was good but featured reheated, supermarket-quality food. The facilities were average.
Rooms
5.0
The rooms were not meet my expectation for my family.
Service
7.0
The service was courteous and polite.
Location
6.0
The location was ok, quite close to the only beach in Naha, just a 5-minute walk.
Dining
6.0
The dining was good, but the food quality felt like supermarket fare.
Facilities
5.0
The facilities were average.
convenient location
outdated rooms
Ian
United Kingdom,
September
2023
5.6/10
The hotel is not like the photos at all, it's smaller and cleanliness is lacking. The service, however, improved after a rocky start. The location is decent, close to the beach and public transport. The dining was below expectations with reheated food. Facilities were average.
Rooms
5.0
The room was smaller than expected based on the photos, and cleanliness was not up to par.
Service
7.0
The service started poorly but improved when we were offered to move to a different room. The staff was courteous and polite.
Location
6.0
The location is okay, quite close to the beach and public transport options.
Dining
5.0
The dining experience was below expectations with reheated food.
Facilities
6.0
Facilities were average.
Emily
United Kingdom,
September
2023
7.6/10
The hotel was a mixed experience for me. While the rooms were clean and spacious, the dry atmosphere was a bit uncomfortable. The service, after a rocky start, turned exceptional, making up for the initial issues. The location was convenient, close to the beach, but parking could be a bit of a challenge. The dining was a bit underwhelming, with reheated food, but the fruit preserves were a nice touch.
Rooms
8.0
The non-smoking room I stayed in was cleaner in all aspects and provided more space for my family.
Service
9.0
After a rocky start with the room, the staff quickly obliged and offered to move us, turning the service exceptional.
Location
8.0
The hotel is conveniently located close to the only beach in Naha, just a 5-minute walk away.
Dining
6.0
The dining experience was out of my expectation, with pretty elaborate options, but some dishes felt reheated and supermarket quality.
Facilities
7.0
The facilities were decent, offering everything I needed during my stay.
John
United Kingdom,
August
2023
7.6/10
I enjoyed my stay at the hotel. The rooms, although smaller than expected, were clean and reasonably comfortable with working A/C. The service was mixed, but ultimately they were obliging and helpful. The location was convenient, just a short walk to the beach in Naha. The dining experience exceeded expectations with a wide variety of food, although some items seemed reheated. Overall, a decent value for the money.
Rooms
8.0
The rooms were clean and reasonably comfortable, although smaller than in the photo.
Service
7.0
The service was mixed but ended up being obliging and helpful.
Location
8.0
The location is convenient, just a short walk to the beach in Naha.
Dining
8.0
The dining experience was good and out of our expectation with a wide variety of food.
Facilities
7.0
The hotel facilities were satisfactory and met our needs.
Andrew
United Kingdom,
August
2023
6.6/10
The hotel has a balcony which is a good point, but there was a very strong cigarette smell in the room. The cleanliness was not up to par, and the size of the room near the other door was smaller than expected.
Rooms
6.0
The room had a balcony, which was nice, but the cleanliness was not up to par. Additionally, the room size was smaller than shown in the photos.
Service
5.0
The front desk experience was truly terrible and frustrating, but overall, the service is just okay. There were language barriers as the capacity for English speaking was not great.
Location
8.0
The hotel is conveniently located near the only beach in Naha, just a 5-minute walk away. It is also near the monorail station for easy transportation access.
Dining
7.0
The food quality was disappointing as it seemed reheated and not freshly prepared, but there was a wide variety of dishes available, exceeding our expectations.
Facilities
7.0
The hotel offers small meals and has some facility limitations, but the proximity to the beach is a notable advantage.
Gary
United Kingdom,
July
2023
5.4/10
The hotel's rooms hadn't been renovated in at least a decade and were below my expectations. Sometimes there was a bad smell in the lobby, and despite the rooms appearing smaller than in the photos, cleanliness was lacking. The hotel's service, although obliging and helpful at times, had let us down with a poor initial room choice and a frustrating front desk experience. The location was convenient, situated just a short walk from the only beach in Naha and near the monorail station. The dining experience featured both good and disappointing aspects, offering food of average quality. Additional Details: Spacious lobby, limited parking.
Rooms
5.0
The rooms weren't up to par and had lingering odors.
Service
5.0
Service had its ups and downs, lacking in initial room quality and front desk support.
Location
7.0
The hotel's location was convenient, within walking distance of the only beach in Naha and near the monorail station.
Dining
5.0
The dining experience was mixed, featuring both disappointing and satisfactory options.
Facilities
6.0
Limited parking available, overall facilities were average.
Chris
United Kingdom,
May
2023
7.0/10
The hotel didn't meet my expectations initially, with dingy and outdated rooms, but they still felt spacious and comfortable for my family. The service was a mix of being fairly dour and robotic at first, but later became very obliging and helpful when they offered to move us to a better room. The location is convenient, near the only beach in Naha and within walking distance of the monorail station. The dining experience had some highs and lows with a good selection of western or Japanese style dishes but lower quality supermarket-like food. The facilities were adequate but not exceptional.
Rooms
7.0
The rooms, although dingy and outdated, felt spacious and comfortable for my family.
Service
7.0
The service improved after a rocky start, with staff being very obliging and helpful.
Location
8.0
The location is convenient, being close to the only beach in Naha and near the monorail station.
Dining
6.0
The dining had some good western or Japanese dishes but lower quality supermarket-like food.
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